Nationally-recognised certified Resilience First Aid Training that teaches strength-based skills to mental health champions within your workplace.


Only 1 in 10 people have resilience that’s strong enough to protect against mental illness. This means 9 out of 10 of your employees may benefit from increasing resilience skills to boost protection against depression, anxiety, and other forms of mental ill-health.

In Australia, the mental health crisis costs somewhere between $43 billion and $51 billion per year, while a further $130 billion is the cost of the loss in productivity due to the mental health issues.

Under Australian Work Health Safety laws, businesses must also eliminate or minimise psychosocial risks so far as is reasonably practicable according to the Australian Government's model code of practice for managing psychosocial hazards at work.

This is why we need to take a preventative approach to mental health. Rather than waiting until people need professional treatment, we can start supporting each other to connect and build mental wellness proactively.

Resilience First Aid Responder Certification


Proactive mental health is more affordable and accessible, and comes with more benefits than reactive mental illness treatment.

As a certified Resilience First Aid Instructor, our founder Wendy Jenkins is qualified to train employees within your workplace to become certified Resilience First Aid Responders. This nationally-recognised training program is accredited under the Australian Government's Suicide Prevention Framework.

This is a new approach to put trained mental health champions in place who actively boost the resilience and mental health of their colleagues. It is an excellent complement to existing wellbeing programs with a focus on strength-based preventive mental health.

Getting certified in Resilience First Aid means that participants will learn about an existing set of science-based skills including:

ALL Protocol

How to proactively build mental wellness in others using the ALL Protocol

Peer-reviewed Resilience Model

How to support others through six resilience domains (Vision, Composure, Reasoning, Health, Tenacity, Collaboration)

Language Skills

Language and conversational examples on how to talk proactively about mental health

Support Resources

How to respond when someone is struggling and refer to help if needed

Strength-based Approach

Using a strength-based model to become a source of hope and optimism

Connection Skills

How to connect meaningfully to support those around them, building lasting relationships

Neuroscience Insights

Practical insights into the neuroscience of resilience and how to apply this to support others as well as themselves

“Don't wait until your team around you are really struggling. Take on the challenge now to build mental health proactively. This is how we can make a long-term impact. When we care earlier for the mental wellbeing of our colleagues, friends and family, we can start to shift this global trend. This means we bring forward mental health intervention and we focus on building strengths in ourselves and each other – protective factors that prevent depression and mental illness through improved resilience and wellbeing. This is proactive mental health.” 

as a forward-thinking business, you can join us in creating a movement to be proactive about mental health.

Many people don't know what protects mental health, how to talk about it and what resources and skills are available. This is what Resilience First Aid will teach your mental health champions.

Resilience First Aid is a high-impact mental health certification course that teaches practical skills alongside the latest neuroscience of preventative mental health, using tailored activities for your company.

As part of completing the certification participants will receive:
·      14 hours interactive training on preventative mental health skills
·      14 hours Continuing Education Credits

Option 1 - 14 hours blended training (2x2 hours in-person/webinar, 10 hours self-paced online)

Option 2 - 14 hours workshop format (usually 4 half days in-person/webinar)

What sets Resilience First Aid apart is the resources that participants take away. In addition to the 14 hour training course, they’ll also get the following resources to keep learning and building resilience:

12 months accredited Resilience App

This is a comprehensive digital resource with full mental health and resilience training courses that includes daily resilience-building activities to continue learning beyond the certification. Use the AI-powered chatbot to track users progress and chat each day, along with quick techniques for in-the-moment help, as well as detailed training for larger goals.

Personal Resilience First Aid Responder Kit

A set of physical resources to facilitate conversations. This includes a comprehensive Responder Manual with all the course content, a RFA wallet card with key information, magnetic resilience skill tiles, domain skill cards, resilience ball, resilience pocket guide, waterproof notebook, and more to help participants keep the concepts alive and visible.

Community Access

Participants can connect with other responders and people interested to build the resilience of others and themselves. Share ideas and challenges, helping to build a movement to be proactive about mental health.

In three years, responders have the opportunity to renew their certification through a one-day refresher course, where they'll learn more about the latest developments and scientific insight to keep their knowledge and skills updated.


Looking for something DIFFERENT?

Five Day Feel Good Challenge 

This free resource will take you through a number of effective neurohacking techniques to help improve your mental strength.

Register below to start your Five Day Feel Good Challenge and join our mailing list for more mindset hacks and resilience tips.

Welcome to the start of a stronger, happier you.  You will receive Day One of the Five Day Feel Good Challenge shortly. If you don't see it in your inbox within five minutes, please check your SPAM folder.
Oops! Something went wrong while submitting the form.